A Good Partner
Lasts The Whole Journey
We hold production capacity, specialty paper and a named person for the buyers who grow with us. The longer we work together, the more we set aside for you.
We hold production capacity, specialty paper and a named person for the buyers who grow with us. The longer we work together, the more we set aside for you.
Placement follows annual volume, product mix and how far ahead you plan. Your account manager shares exact terms in writing.
Every buyer starts here
Steady repeat orders
Annual programmes
Our closest long-term partners
| Benefit | Silver | Gold | Platinum | Diamond |
|---|---|---|---|---|
| Response Time | 24 working hrs | 8 working hrs | 4 working hrs | 2 working hrs |
| Your Contact | Shared channel | Shared channel | Dedicated manager, 5+ yrs | Senior manager, 10+ yrs |
| Production | Standard planning | Standard planning | Slots reserved for you | Highest priority |
| Material Held | Per order | Per order | 1 month | 2–3 months |
| Pricing | Trade schedule | Price stability | Seasonal proposals | Improves as you grow |
| Free Designs A Year | None | 1 | 2, plus consultation | 4 |
| Warehousing | None | Short-term holding | Annual allowance | Expanded, fees waived |
| Reviews | None | None | Twice a year | Joint kaizen, your ideas first |
All tiers include full design service with three revision rounds, flexible payment, and contact by email, WhatsApp, Zalo or WeChat.
Understanding each other is the start. Tell us how your year looks and we will show you where you sit today and what the next tier needs.
Volume, product mix and when your peaks fall.
15-minute call
Where you sit today and what the next tier needs.
Within 3 working days
We reserve slots and material ahead of each season.
Reviewed every 6 months
Understanding each other is the start
Send us your annual volume and product mix. We reply with your tier and its full terms.